The 12th Int'l Conference on Management and Service Science (MASS 2019)  Conference Date: October 26-28, 2019Conference Venue: Guilin, ChinaWebiste: http://www.confmass.org/conference/MASS2019/Online Registration: http://www.confmass.org/RegistrationSubmission/default.aspx?ConferenceID=1163Contact: vivianddwang@sina.com

The 12th Int'l Conference on Management and Service Science (MASS 2019) will be held during October 26-28, 2019, at Guilin, China. This Conference will cover issues on Management and Service Science. It dedicates to creating a stage for exchanging the latest research results and sharing the advanced research methods in related fields. This conference has been held successfully in suzhou, Shanghai, Beijing etc. for so many years. 

Publication and Presentation

Publication: Open Access Journal，please contact us for detailed informationIndex: CNKI and Google Scholar  Note: If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract to our Registration System.

If you wish to serve the conference as an invited speaker, please send email to us with your CV. We'll contact with you asap.

Contact Us

Email: vivianddwang@sina.com Tel: +86 - 15527426990 QQ: 3025797047 WeChat: 3025797047

Conference Topics

The conference is soliciting state-of-the-art research papers in the following areas of interest:

Management Science

• • Accounting and financial information systems ManagementAuditing and IT Governance Business strategies and information systemsCreative and digital arts technologyDecision Support SystemE-Business SystemsE-Commerce Platforms & Models E-GovernmentE-LearningEnterprise Information SystemsFinancial ManagementHuman Resource ManagementInformation and Communication Technology ManagementInformation systems planning and management Intellectual Property Right and PatentInventory OptimizationKnowledge ManagementKnowledge-based systems or expert systems Logistics Systems Management Management of Technology in Small and Medium EnterprisesManagement System SimulationObject-oriented enterprise modellingOperational ManagementPlatform and Shared EconomyProject and Program ManagementPublic Policy ManagementQuality Control and Reliability Management R&D ManagementResource ManagementRisk ManagementSecurity management and technologySocial Networking & ApplicationSoftware agents and intelligent agentsSoftware for business and managementSupply chain and logistics managementTechnological Alliances, Mergers and AcquisitionsTechnology ManagementTechnology Transfer, Marketing and Commercialization

Services Science

• • Business Service Analysis, Strategy, Design and DeploymentBusiness service process modeling and designBusiness-to-Business Service ControlCase Studies in Services-Centric Business ModelsConsumer/customer service experienceCustomer relationship managementHealthcare ServicesMobile Service ComputingQuality of Services (QoS) and Cost of Services (CoS)Service Delivery, Deployment and Maintenance ServiceService demand forecasting, pricing, and planningService Innovation and DesignService Interaction PatternsService Level Agreement (SLA)Service Management, Operations, Engineering, Design, and MarketingService Modeling and ImplementationService optimization methodsService oriented requirement engineeringService Research, Education, and PracticeService Revenue Models and Utility ComputingService Security, Privacy and TrustService system modeling, simulation and analysisService Theories and DevelopmentService-Oriented Architecture (SOA) Services Engineering Practices and Case StudiesSmart Cities and Public ServicesSoftware Service Engineering